Returns & Exchanges

At Buckle Bunny's, our guarantee is simple. We want every one of our customers to be completely satisfied, so we always strive to do the right thing. If you are unhappy in any way with your Buckle Bunny's purchase, simply return it, in reasonable condition, within one year for credit or exchange. Our hassle-free customer service department promises to always treat you with honesty and fairness.
Special Order items are not refundable, but satisfaction is guaranteed.

1. Complete the return form.
2. Please send via UPS, Insured US Mail, or other insured service. Send to: Buckle Bunny's, 25 Moonbeam Ct., Sparks, NV 89441
3. Please allow a minimum 7-10 business days for us to receive and process your return or exchange. Adjustments to credit cards will be seen within two credit card statements.
4. Buckle Bunny's will not accept any packages that are shipped COD. Buckle Bunny's will not accept returns of altered or custom merchandise, books, or videos. Buckle Bunny's will not accept returns of any items that have been worn or undergone any form of cleaning process. Please try on all clothing before washing or dry cleaning. Also, boots should be tried on only on carpet, as scuffed soled boots cannot be returned.
5. In most circumstances, our customer is responsible for shipping charges to and from our facility. Exchanged items are shipped back to our customers, standard shipping, free of charge. Exceptions apply; contact a Buckle Bunny's representative at customerservice@bucklebunnys.com for more details.